Return & Refund Policy

30-Day Returns

If you are dissatisfied with your purchase for any reason, you may return it within 30 days of delivery.

Customers are fully responsible for all return shipping costs. Stryvane does not cover return or exchange shipping under any circumstances.

Return Conditions

To be eligible for a return, products must meet the following criteria:

• Must be returned in their original condition and packaging.
• Worn, washed, or used products will not qualify for a refund.
• Items damaged by the customer will not be accepted.

How to Request a Return

1. Email hi@stryvane.com within the 30-day window to request a Return Authorization Number (RA#).
2. Include your order number and pictures of the product in the email.
3. Upon approval, you will receive the RA# and the return address of the nearest warehouse.

Order Cancellation

• Orders can only be canceled within 24 hours of purchase, provided they have not yet been processed or shipped.
• Any cancellation requested after this 24-hour window is subject to a $25 administration fee.
• If the order has already been processed or shipped, a cancellation is not possible; the customer must wait to receive the item and initiate a standard return.

Refunds

Once the returned item is received and inspected, a refund (minus any applicable fees) will be issued to your original payment method within 7 business days.